Safeway and the GRC ServiceNow (Governance, Risk, and Compliance)

By October 16, 2020 No Comments

* Eduardo Camolez

From the largest and most complex to the smallest and simplest of companies, all have, or should have, concerns regarding the GRC (Governance, Risk & Compliance).

By definition:

  • Governance: It is a set of rules, policies and procedures that establish the responsibilities of an organization and define its guidelines and objectives in order to coordinate the efforts of people, processes and technologies.
  • Risk: It is the effect of uncertainties on the company's strategic objectives, which can be measured through the relationship between the probability of an event occurring and its possible impacts.
  • Compliance: It is the degree of adherence of an organization to standards, laws, procedures and / or best practices, recommended or mandatory.

Although the GRC term itself suggests that themes are treated in a centralized manner and, consequently, all related information, this is not always what is observed in practice.

It is common to find companies that have areas like compliance, internal controls, risk management, internal audit, among others, working separately, in silos. Consequently, risk and control information tends to be duplicated and sometimes conflicting.

Thus, there is a need to integrate corporate initiatives into a single work model that avoids redundant controls, conflicts in decision making and facilitates alignment with strategic business objectives.

With the dynamism that the market demands in the strategic decision-making process, in addition to the information being centralized, it needs to be reliable, updated and properly formatted to support senior management.

With so many challenges, how to carry out risk governance and compliance assertively, centralized and with information online?

[SAFEWAY] has extensive experience in GRC projects in addition to highly qualified and certified professionals.

In order to facilitate and optimize the GRC process, [SAFEWAY] sought the leading solution for both the Gartner magic quadrant and Forrester Research in order to offer its customers the best option on the market, ServiceNow Governance, Risk, and Compliance.

ServiceNow Governance, Risk, and Compliance

ServiceNow Governance, Risk, and Compliance helps to transform inefficient processes into an integrated risk program. Through continuous monitoring and automation, applications provide a real-time view of compliance and risk, improve decision making and increase performance in your organization and in relation to suppliers.

Improve business decisions

Drive a culture of risk management and compliance with a unified data environment. Give the front line easy access to information and tasks through chat, mobile apps and portals.

Get real-time visibility

Use continuous monitoring and business continuity management to minimize business disruptions and obtain actionable information on areas of high risk, non-compliance and supplier status.

Increase productivity

Boost productivity with multifunctional automation and user experiences as a consumer. Reduce errors and costs and, at the same time, give your team more time to focus on more valuable tasks.

The business and IT challenge

Managing risks and compliance with a manual, isolated and reactive model of work is no longer effective, as the global regulatory environment continues to evolve, forcing changes in your organization. Changes motivated by the need to: adopt new business models, establish new relationships with partners, implement new technologies and address the growing number of cyber threats and risks. Many companies have found that without an integrated view of risk, it is virtually impossible to quickly assess the impact on their existing compliance obligations and the risk posture of these changes.

Respond to business risks in real time with ServiceNow

ServiceNow Governance, Risk, and Compliance (GRC) helps to transform inefficient processes throughout your company into an integrated risk program. Through continuous monitoring and automation ServiceNow offers a real-time view of compliance and risk, improves decision making and increases performance in your organization and with suppliers. Only ServiceNow can connect the company, security and IT with an integrated risk structure that transforms manual, silos and inefficient processes into a unified program built on a single platform.

Risk management - detect and assess the likelihood, as well as the business impact of an event based on aggregated data across your company, and respond to critical changes in risk posture.

Policy and compliance management - automate the lifecycles of best practices, unify compliance processes and provide guarantees on their effectiveness.

Audit management - define and prioritize audit commitments using risk data and profile information to eliminate recurring audit points, improve audit assurance, and optimize resources around internal audits.

Supplier risk management - Establish a standardized and transparent process to manage the life cycle for risk assessments, due diligence and risk response with business partners and suppliers.

Contact us to learn more about how we can help you implement GRC ServiceNow.

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SAFEWAY is an Information Security consulting company, recognized by its clients for offering high value added solutions through projects that fully meet business needs. During these years of experience, we have proudly accumulated several successful projects that have earned us credibility and prominence in our clients, which constitute in large part the 100 largest companies in Brazil.

Today, through 22 strategic partnerships with global manufacturers and our SOC, SAFEWAY is considered a one stop shopping with the best technology solutions, processes and people. SAFEWAY's SOC uses QRadar to monitor customer environments.